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RESEARCH AND PRACTICE |
All of the authors are members of the Department of Psychiatry, University of Illinois at Chicago.
Correspondence: Requests for reprints should be sent to Judith A. Richman, PhD, Department of Psychiatry (m/c 912), University of Illinois at Chicago, 1601 W Taylor St, Chicago, IL 60612 (e-mail: jrichman{at}uic.edu).
| ABSTRACT |
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Objectives. We hypothesized that chronic stressors associated with an everyday social role (work) would interact with a traumatic macrosocial stressor (the terrorist attacks of September 11, 2001) in predicting mental health status (during the fall of 2001).
Methods. We used mail surveys returned as part of wave 3 of a workplace cohort study, both before and after September 11, 2001, to assess decision latitude, sexual harassment, generalized workplace abuse, psychological distress, and alcohol use. We also used regression analyses to assess the main effect of September 11 and interactions between September 11 and stressors, after control for baseline mental health.
Results. The main effect of September 11 on elevated alcohol use was significant for women but not for men. For women, work stressors significantly interacted with experiencing the events of September 11 to affect alcohol use and anxiety outcomes.
Conclusions. Women experiencing chronic work stressors were most vulnerable to elevated psychological distress and alcohol use after September 11, 2001.
| INTRODUCTION |
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We derived this report from a longitudinal workplace cohort study. The wave 3 mail survey was carried out in the fall of 2001, with some respondents returning the survey preSeptember 11 and other respondents returning the survey postSeptember 11. We assessed the main effect of experiencing September 11related events on men and women and examined the interaction of these events with 3 chronic stressors that could be viewed as manifestations of lack of controlin this case, with respect to an everyday social role, that of work. These aspects of lack of control over work include low decision-making latitude and sexual harassment and generalized workplace abuse.
We derived this study from the stress paradigm delineating the impact of psychosocial stressors on mental health status. In particular, we addressed the combined effects on participants of a traumatic macrosocial stressor6 and everyday stressful experiences in the workplace, which are often chronic in nature7 and which may be viewed as being low in controllability.8 Moreover, the events of September 11 have been viewed as constituting an apocalyptic moment, producing feelings of powerlessness and victimization on a massive scale,9 in contrast to other feelings of powerlessness generated by everyday experiences of interpersonal victimization in the work-place, such as those generated by sexual harassment and generalized workplace abuse.7,10 In addition, stress researchers have depicted the negative consequences of cumulative adversity wherein acute events combine with chronic or earlier stressors to have an adverse effect on psychological well-being.11,12 We thus hypothesized that there would be negative mental health consequences resulting from the joint effect of experiencing September 11 and ongoing stressors involving other sources of lack of control, such as those experienced in the workplace. In particular, we hypothesized that individuals who experienced September 11 would be at greater risk for deleterious mental health outcomes if they also were subjected to everyday chronic stressors. However, given the greater vulnerability of women to psychological distress following September 11 found in previous studies,2,3,5 our central interest was to explore the extent to which, for women, chronic stressors further contributed to the deleterious effects of experiencing September 11.
| METHODS |
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One year after wave 1 (during the fall semester of 1997), the wave 1 respondents were resurveyed, producing a sample of 2038 employees, with an 82% retention rate. Five years after wave 1 (during the fall semester of 2001), the sample was again surveyed, producing a sample of 1730, with a 70% retention rate of eligible respondents from the wave 1 survey (e.g., minus those who had died). Wave 3 responders did not differ significantly from wave 3 dropouts in levels of sexual harassment, workplace abuse, or decision-making latitude at wave 1. Nor did they differ on 2 of the 3 relevant indices of alcohol consumption (quantity of consumption and escapist motives for alcohol use), but they drank more frequently at wave 1 (5.3 vs 4.3 days per month, P < .01). In addition, wave 3 completers manifested significantly lower levels of depression and anxiety symptoms (P < .01) compared with dropouts. Wave 3 completers were slightly more likely to be older (mean age 42 vs 37 years, P < .001) and White (75% vs 55% Asian, 71% African American, and 59% Hispanic) than dropouts. Because wave 3 respondents job status varied in terms of whether they were still employed in their original university jobs or were employed at other positions outside the initial university setting, we did not carry out between the sample and the general university population comparisons.
Measures
Low decision-making latitude was measured with the 9-item scale of the Job Content Questionnaire.16 The Decision Latitude sub-scale has 2 highly correlated components: Decision Authority, which assesses the degree to which one perceives the freedom to make decisions and choice of how the job is done, and Skill Discretion, which measures the extent to which the job involves learning new things, developing skills, variety, creativity, and lack of repetitiveness. The
coefficients were .86 for both men and women.
Sexual harassment was measured with a modified version of the Sexual Experiences Questionnaire (SEQ),17 reworded to make items applicable to both men and women. The modified SEQ contains 19 items that behaviorally depict 3 types of sexual harassment measured by 6 items each: gender harassment, unwanted sexual attention, and sexual coercion. Gender harassment encompasses crude sexual comments or comments that demean the targets gender. Unwanted attention encompasses unwelcome touching and repeated requests for dates. Sexual coercion involves demands for sexual favors, which imply job-related consequences. One item additionally assessed sexual assault. Respondents rated each experience in their current job during the past year as occurring never, once, or more than once. The overall
coefficients were .82 for both men and women.
Generalized workplace abuse was measured by a 29-item instrument developed from transcripts of focus groups conducted, separately for men and women, with representatives of each of the occupational groups later surveyed in the study (see Rospenda et al.18 for a description of the focus groups). This instrument assesses 5 dimensions of workplace abuse: verbal aggression, disrespectful behavior, isolation/exclusion, threats/bribes, and physical aggression. Verbal aggression (9 items) consists of hostile verbal exchanges involving yelling, swearing, and the like. Disrespectful behavior (9 items) encompasses demeaning experiences such as being humiliated publicly or being talked down to. Isolation/exclusion (5 items) involves having ones work contributions ignored or being excluded from important work activities. Threats/bribes (3 items) encompasses subtle or obvious bribes to do things deemed wrong or threatened with retaliation for failing to do such things. Physical aggression (3 items) involves being hit, pushed, or grabbed. Experiences were rated in a manner similar to that of the SEQ items. The overall
coefficients were .92 for both men and women.
Experiences in the 2 instruments were scored positively if they occurred more than once, with the exception of sexual coercion, sexual assault, and physical aggression (which, given their severity, were scored positively if they occurred only once). Respondents were categorized as having been harassed or abused during the past year based on the above rules. This scoring method is derived from research on perceptions of sexual harassment indicating that people perceive behaviors involving sexual coercion and assault as more serious than hostile-environment manifestations of sexual harassment.19 In addition, given empirical evidence for the distinctiveness of the sexual harassment and workplace abuse instruments,20 they are used as measures of separate phenomena.
We focused on the mental health outcomes involving depression, anxiety, and changes in alcohol use, which have shown an association with the experience of September 11 in previous studies. However, we excluded measures in the data set that assessed problem-related alcohol use and alcohol use to intoxication, because these measures covered the past-year time frame and thus we would be unable to determine whether these alcohol userelated outcomes occurred before or after September 11. Depressive symptomatology occurring during the past week was measured on the basis of 7 items from the Center for Epidemiologic Studies Depression Scale, with a scale range of 0 to 21.21 The
coefficients were .84 for men and .86 for women. Anxiety during the past week was measured by means of the 9-item tension/anxiety factor of the Profile of Mood States, with a score range of 0 to 36.22 The
coefficients were .80 for men and .82 for women.
Alcohol-related outcomes included frequency of consumption, quantity of consumption, and escapist motives for alcohol use. Frequency was assessed on the basis of response to the question, During the last 30 days, about how many days did you drink any type of alcoholic beverage? Quantity was assessed on the basis of response to the question, During the last 30 days, how many drinks did you usually have per day? Escapist motives for alcohol use were measured with 5 items developed by the Alcohol Research Group23: I drink for (1) cheering up, (2) to escape, (3) when tense, (4) to forget things, and (5) to forget worries. The
coefficients were .88 for both men and women.
Analyses
Given our focus on the effects of September 11, 2001, a variable was created to differentiate respondents in terms of when they returned their questionnaire during the wave 3 data collection period. We used September 18, 2001, as the cutoff on the basis of our best estimate of the lag between when the questionnaires were mailed and when they were subsequently logged into the data collection system. We then used
2 tests and analyses of variance to contrast men and women in our sample in terms of sociodemographic characteristics, stressor characteristics (the experience of September 11, decision latitude at work, and experiences of sexual harassment and workplace abuse), and mental health at wave 3 (depressive and anxiety symptomatology, quantity and frequency of alcohol use, and escapist motives for alcohol use). Next, we used linear regression analyses to examine, for men and women separately, the main effect of experiencing September 11 on each mental health variable at wave 3, controlling for age, race/ethnicity, education, and the relevant wave 1 baseline mental health variable. Finally, we used linear regression analyses to examine, for men and women separately, interactions between experiencing September 11 and each of the work characteristics (decision latitude, sexual harassment, and generalized workplace abuse) as they affected mental health outcomes, controlling for sociodemographic variables and baseline mental health. Because our outcome variables were skewed, we also ran all analyses using square root transformations. Because the directionality and significance of the findings remained the same, the nontransformed findings are shown for greater ease of interpretation.
| RESULTS |
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| DISCUSSION |
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An interesting issue for further research is that only women, not men and women, manifested both anxiety and alcohol use negative outcomes, especially when the experience of September 11 was coupled with lack of control in the work setting. We might speculate that, given the greater involvement of women in social networks and in the provision of social support to the members of their networks,24 they may have been particularly distressed as a consequence of fears for both their own safety and the safety of their friends and families. This explanation would be consistent with Kessler and McLeods25 argument that greater involvement by women compared with men in social networks entails an emotional drain, or "cost of caring." Moreover, chronic work stressors might have been viewed as functioning to inhibit the caretaking activities that women believed they needed to perform in the postSeptember 11 period. Alternatively, given economic insecurities after September 11, 2001, women with work stressors might have had additional worries about job security issues. Another interesting issue for future study involves the extent to which job characteristics such as decision-making latitude are protective in helping individuals withstand macrosocial stressors. Alternatively, to what extent are individuals with particular psychological traits differentially selected into jobs that embrace high decision-making latitude? Future research should examine the role personality traits might play in the links between occupational role incumbency and protection from the detrimental effects of macrosocial traumatic stressors.
In our initial analyses of the data set, we examined the effect of returning the questionnaire fairly immediately after September 11 (e.g., within 1 month after the events) versus later in the semester. These analyses produced no additional or different findings, so we present the results focused on differences beforeSeptember 11 versus afterSeptember 11. However, future research should continue to examine the extent to which the experience of various macrosocial stressors along with other forms of stress has immediate versus longer-term consequences for mental health. In addition, there is a slight possibility that some of the questionnaires returned after September 11 were actually completed before September 11. Thus, future research addressing the impact of a macrosocial stressor should accurately record timing of assessments.
Finally, we should note other limitations in the interpretation of these findings. First, we used mail surveys, whose limitations include (1) biases from reading or language difficulties of some of the intended respondents and (2) the potential for greater initial nonresponse by individuals uncomfortable with sensitive questions such as those involving work stressors they may have experienced. Second, although other studies have shown negative mental health effects related to September 11 across the country, one could speculate that our findings might have been even stronger in a sample closer to the areas most directly affected by the terrorist attacks. In addition, our particular sample, initially derived from a university workplace, had fewer minority group participants by wave 3. In addition, although wave 3 responders were similar to the initial sample in terms of stressors and most alcohol use outcomes, they showed fewer and less severe symptoms of anxiety than the original participants. Thus, our findings are less generalizable to non-Whites and may have underestimated anxiety reactions to September 11. Finally, our study compared mental health characteristics of respondents before versus after September 11, so we had no direct measures of the particular meanings that September 11 had for those respondents who returned their surveys after that date. Nonetheless, this study contributes knowledge regarding additional risk factors for anxiety and altered alcohol consumption behaviors following a macrosocial stressorin this case, the terrorist attacks of September 11, 2001. Moreover, the longitudinal nature of the data set provided the means to control for prior mental health status in the determination of the links between the experience of September 11, chronic stressors, and anxiety and alcohol use outcomes.
| Acknowledgments |
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We thank the University of Illinois at Chicago Survey Research Laboratory for data collection activities.
Human Participant Protection
This research was approved by the University of Illinois at Chicago institutional review board.
| Footnotes |
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Contributors
J. A. Richman conceptualized the study and wrote most of the article. J. S. Wislar assisted with the study and completed all of the data analyses. J. A. Flaherty contributed to the conceptualization of the study and the interpretation of findings. M. Fendrich contributed to the study design and interpretation of the findings. K. M. Rospenda contributed to the study design and interpretation of the findings.
Accepted for publication December 9, 2003.
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